Make an insurance claim
In the unfortunate event that your car is involved in an accident, you’ll need to contact Basler about the event.
You can report a claim online or call Basler’s customer services.
Frequently asked questions
Where can I get my car repaired?
In order to benefit from the reduced deductible, your car must be repaired by either a Baloise partner, or an official brand dealership for the manufacturer of your car.
How much are the deductibles for the insurance included in All-in-one?
gowago.ch full-casco insurance provided with All-in-one consists of multiple parts and has different deductibles:
3rd party liability insurance (H1) with CHF 0 (CHF 1000 for drivers under 25 years of age) self coverage. Legal liability for personal injury and property damage caused by the insured vehicle.
Partial coverage (TK1) with deductible CHF 300 (CHF 0 in case of repair in a partner workshop). Damage to the insured vehicle caused by fire, natural hazards, malicious damage, painting and spraying, glass breakage, marten bites, collision with animals, theft, earthquakes or volcanic eruptions.
Collision insurance (KK1) with deductible CHF 500 (CHF 200 for repairs in a partner workshop). Damage caused by collision and scratching the vehicle.
Where can I find my Baloise insurance contract number?