Make an insurance claim

In the unfortunate event that your car is involved in an accident, you’ll need to contact Basler about the event.

You can report a claim online or call Basler’s customer services.

Report online

Report your claim online here.

Report online


All-in-one customer service:

+41 44 505 11 18

Frequently asked questions

Where can I get my car repaired?

In order to benefit from the reduced deductible, your car must be repaired by a Baloise partner.

Find a Baloise partner near you

Where can I find my Baloise insurance contract number?

Your car is covered by's fleet insurance provided by Baloise Insurance. That means you don't have a personal insurance number.

If you have to contact Baloise directly because of a breakdown on the road you just have to provide them with your car license plate number.

If you have questions please contact All-in-one customer service at +44 44 505 11 18 or

More about insurance

FAQs about insurance
Full-casco insurance general terms and conditions - For contract signed before June 8th, 2021
Full-casco insurance general terms and conditions - For contract signed after June 9th, 2021

Partnered with
Migros Bank
Touring Club Schweiz
Fleet Service
The granting of credit is not allowed if it results in over-indebtedness of the consumer.
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