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Make an insurance claim

In the unfortunate event that your car is involved in an accident, you’ll need to contact Basler about the event.

You can report a claim online or call Basler’s customer services.

Report online

Report your claim online here.

Report online


All-in-one customer service:

+41 44 505 11 18

Frequently asked questions

Where can I get my car repaired?

In order to benefit from the reduced deductible, your car must be repaired by either a Baloise partner, or an official brand dealership for the manufacturer of your car.

Find a brand dealership near you.

Where can I find my Baloise insurance contract number?

Your car is covered by's fleet insurance provided by Baloise Insurance. That means you don't have a personal insurance number.

If you have to contact Baloise directly because of a breakdown on the road you just have to provide them with your car license plate number.

If you have questions please contact All-in-one customer service at +44 44 505 11 18 or

More about insurance

FAQs about insurance
Full-casco insurance general terms and conditions - For contract signed before June 8th, 2021
Full-casco insurance general terms and conditions - For contract signed after June 9th, 2021

Partnered with
Migros Bank
Fleet Service
Touring Club Schweiz
Migros Bank
Touring Club Schweiz
Fleet Service
The granting of credit is not allowed if it results in over-indebtedness of the consumer.
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