Tyres, changes and storage
If tyres are included your All-in-one package, you'll receive new sets of winter and summer tyres when the current set has travelled 30'000 km. Seasonal changes and storage of the unused tyres is also included.
A short introduction to tyres
You car will receive a new set of winter and summer tyres every 30'000 km. You can change your tyres close to your home at 100+ partner garages, and keep your home neat and tidy by storing the unused tyres at the same garage.
Book your seasonal tyre change online when it’s time for your Spring and Autumnal swap, or book an appointment directly at any pneu-egger.ch or adam-touring.ch garage using your gowago.ch All-in-one card.
Booking an appointment directly with your chosen garage
If you decide to book your season tyre change directly you’ll need to inform the garage that your car is covered by gowago.ch, and give them the All-in-one (AIO) contract number in your All-in-one card when booking the appointment, before any work is started.
Please book your appointment at least 3 days in advance when arranging a seasonal tyre change directly at a Pneu Egger or Adam Touring garage.
If this is your first tyre change with the car, you’ll need to provide the tyre dimensions so that everything is ready when you arrive at the garage. If you are unsure about the tyre dimensions contact All-in-one customer service and we will help you book an appointment.
The tyres you don’t use will be stored at the garage where the tyre change is made, or at a nearby storage facility until the next seasonal tyre change. The garage will need up to 3 days to have your tyres ready for your next tyre change.
New sets of tyres
Your current tyres will be swapped for new ones every 30,000 km to ensure you stay safe on the roads. Please contact All-in-one customer service if you think your tyres need replacing before your next seasonal tyre change.
Frequently asked questions
Where can I change and store my tyres?
You can change and store your tyres at one of our partner garages located across Switzerland:
Show your All-in-one customer card at the garage and you will receive the services at no extra cost.
What happens if my tyres wear out earlier than 30,000km?
During normal use, tyres last 6+ years and over 30,000 km of distance. If your car requires new tyres due to improper use – such as drifting, racing, under or over inflation of the tyres – you’ll be obligated to cover the cost. However, if replacements are due to a mechanical malfunction, the replacements and repairs will be covered by our warranty and servicing conditions.
When should I change between Winter and Summer tyres?
It’s a good idea to change to Winter tyres before the first snow falls. In Switzerland it’s typical to change to Winter tyres around October, and back to Summer tyres around Easter time. Be aware, you’ll need to book an appointment 3-days in advance so that the tyres can be delivered from storage to the garage of your choice.
What happens if my tyre is damaged whilst on the road?
Road assistance provided by Basler is included in your All-in-one package. You can find the All-in-one customer service phone number on your All-in-one card, or you can contact Baloise Insurance directly using +41 58 285 28 28