Returning your car

At the end of the lease, you have to return the car in a good condition at an agreed TCS location. If you want to keep the car at the end of your lease, please let us know as soon as possible.

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All-in-one customer service:
+41 44 505 11 18

Returning your car at the end of the lease

At the end of your lease, the car has to be returned in a good condition. As part of your All-in-one all costs are covered, but you must ensure that any repair, service, tyre change is done prior to the return. If you fail to do so before the return date, your All-in-one package will not cover the costs.

How to return your car

At the end of your lease you have to return your car to gowago. We have partnered with TCS to arrange the return. We use their locations across Switzerland and their unbiased position to determine the condition of the car. The car must be returned in a good condition with no damages or scratches. Small paint damages such as dents with a diameter of less than 2 cm are not regarded as damage, but as normal wear and tear. The interior should also be clean and free of odours. In particular, smokers and/or animal owners should be particularly thorough here, in order to free the vehicle of traces of cigarette smoke, ashes or hair. Tyres must have a tread of at least 1.6 mm. You’ll have to bring all the car documentation and both keys

Where to return the car

You can return your car at any TCS location, but you must schedule an appointment with the All-in-one customer service prior. We can also pick up the car anywhere in Switzerland with an extra fee. Please contact All-in-one customer service at least 14 days in advance if you want to use this service.

Keeping the car at the end of the lease

The value of the car at the end of the lease is the residual value. The residual value was determined at the time of the purchase of the car and is stated in the leasing agreement.

Extra charges

As part of the leasing contract, a mileage allowance was agreed to. If the total amount of kilometres was surpassed at the moment of the return you will have to pay a fee per extra kilometre. You can find the price chart in your leasing contract. If the condition of the car is not as expected, you’ll be responsible for the repairs and corresponding fees.
Partnered with
Migros Bank
Touring Club Schweiz
Fleet Service
The granting of credit is not allowed if it results in over-indebtedness of the consumer.
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