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Report a fault

Because your car is protected by an extended warranty that lasts the whole length of your All-in-one contract, the cost of repairs is included if something breaks or fails during normal use.

Your car will be covered by a manufacturer’s warranty, however after this ends, it will be covered by our warranty partner Mobile Garantie AG.

Proceed with a warranty enquiry

Contact All-in-one customer service:

+41 44 505 11 18
all-in-one@gowago.ch

Warranty claim

If the manufacturer’s warranty is still valid you can report a warranty claim directly to an official garage of the brand of your car.

If the manufacturer’s warranty is no longer valid, your All-in-one subscription includes an extended warranty from Mobile Garantie AG provided by Fleet Service AG. The garage will need to contact Fleet Service, to approve the repairs. You will be asked to provide the All-in-one contract number (AIO) you can find on your All-in-one card.

If you have any questions please contact All-in-one customer services.

Frequently asked questions

When should I inform about a warranty claim?

In the event of a fault or mechanical issue, please report the issue to an official garage of the manufacturer of your car within 5 days of discovering the problem, and always get an approval before arranging repairs.

Partnered with
All prices and car imagery are for illustrative purposes, and may differ from the prices and vehicle models offered by sellers. GOWAGO AG provides a service that connect you with automotive sellers. GOWAGO AG is not responsible for the securing of vehicles. GOWAGO AG does not issue credit; all leasing arrangements are between your and the seller. VAT is included in these prices (subject to price, interest and tax rate changes). The granting of credit is not allowed if it results in over-indebtedness of the consumer.