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Insurance

Breakdown and roadside assistance

Return journey of all occupants to the place of residence in Switzerland or onward journey to the original destination if the vehicle cannot be repaired on the same day. The costs are covered up to max. of CHF 1000 per case for the journey home or onward by public transport or for max. 5 days and CHF 500 per case for a rental vehicle of the same category as the insured vehicle.

Overnight accommodation is covered if the return trip is no longer possible on the same day (in Switzerland) or the vehicle can be repaired within five days (abroad), up to CHF 150 per occupant per night with a combined maximum of CHF 1,200.

Return journey of all occupants to the place of residence in Switzerland or onward journey to the original destination if the vehicle cannot be repaired on the same day. The costs are covered up to max. of CHF 1000 per case for the journey home or onward by public transport or for max. 5 days and CHF 500 per case for a rental vehicle of the same category as the insured vehicle.

Roadside assistance and towing to a suitable nearby garage is included in Switzerland and limited to CHF 500 when you are abroad.

You must contact Baloise to benefit from the services of your insurance.

Roadside assistance carried out by a provider that is not partnered with Baloise will not be fully covered by your insurance policy. Baloise will pay up to CHF 300 for roadside assistance carried out by a provider they are not partnered with.

In the event that you’re asked to pay for services, please send your receipt to All-in-one customer services so we can issue a refund to you.

In order to benefit from the reduced deductible, your car must be repaired by either a Baloise partner, or an official brand dealership for the manufacturer of your car.

Find a brand dealership near you.

Other questions

Your car is covered by gowago.ch's fleet insurance provided by Baloise Insurance. That means you don't have a personal insurance number.

If you have to contact Baloise directly because of a breakdown on the road you just have to provide them with your car license plate number.

If you have questions please contact All-in-one customer service at +44 44 505 11 18 or all-in-one@gowago.ch

In case of emergency, like road assistance, please contact the insurer directly:
+41 58 285 28 28

For any other topic, claims, questions contact All-in-one customer service:
+41 44 505 11 18
all-in-one@gowago.ch

Yes, Road Assistance is provided by Baloise as a part of the insurance coverage.

Learn more about the gowago.ch full-casco insurance here

All-in-one insurance cover (provided by Basler) includes:

  • Roadside assitance in case of breakdowns
  • 3rd party liability insurance
  • Full-casco insurance

Learn more about the insurance and other inclusions here

The insurance is valid in Europe and in the countries bordering the Mediterranean, excluding:

  • Kosovo
  • the Russian Federation
  • Georgia
  • Armenia
  • Azerbaijan
  • Kazakhstan

In the case of transport by sea, the insurance cover is not interrupted if the place of departure and destination are within this area.

Can’t find what you’re looking for?

or call us +41 44 461 13 44

Can’t find what you’re looking for?

or call us +41 44 461 13 44

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Partnered with
Migros Bank
Basler
Fleet Service
Touring Club Schweiz
Migros Bank
Basler
Touring Club Schweiz
Fleet Service
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