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All-in-one card + payments

All-in-one customer card

Please contact our All-in-one customer service team at +41 44 505 11 18 or all-in-one@gowago.ch so we can send you a replacement.

On the front of your card you’ll find a list of inclusions such as ‘Service/Unterhalt’ and ‘Garantie’. This is for use by our partner garages when your car is being serviced, having tyres changed, or undergoing maintenance.

Every All-in-one subscription comes with an insurance policy, extended warranty, extra tyres and changes, vehicle tax, and servicing, even if they’re unchecked on your card. The check boxes just inform our partners who to contact.

We recommend keeping your card in your car alongside the insurance documents, or in your wallet for safe keeping.

Your All-in-one card will be sent to you through the mail within a week of you picking up your car.

When you visit our partner garage to use one of the included services, show them your customer card beforehand. That way, you can be sure that the work that is carried out is covered by your contract and will be done at no extra cost to you.

Learn more about official service locations here

Paying for All-in-one

If you are a few days late with your payment you will still be covered, but you must settle as soon as possible.

If you fail to pay your All-in-one invoice for 2 months, gowago.ch has the right to terminate the contract and start a debt collection process. In this case, the insurance provider will be notified and the cover of insurance is lost. This may result in the leasing contract being terminated by the leasing bank.

If you fail to pay your leasing instalment you will still owe the bank interest on arrears in the amount as well as compensation for further damage caused by the late payment. In addition, you will have to pay reminder fees of CHF 10.00 for a 1st reminder and CHF 20.00 for a 2nd and each subsequent reminder.

When you visit our partner garages, show your All-in-one customer card and you will receive all services included in your subscription at no extra cost. The bill will be sent directly to us and we will pay it.

Vehicle tax is the only exception. Your canton will send the invoice for the vehicle tax directly to you, since we can't receive it on your behalf. You do not need to pay that bill. Just send us a scanned copy of the payslip to all-in-one@gowago.ch and we will pay it on your behalf.

No, you can use every All-in-one inclusions without extra costs. Just visit one of our partner garages and show your All-in-one customer card.

After you sign the contract, we will send you an invoice for your first monthly payment. You should pay the first monthly installment before picking up your car. Afterwards, you will receive a recurring invoice every month. We recommend setting up an automatic payment in your e-banking account.

You pay the All-in-one subscription costs monthly to gowago.ch. Your first payment is due prior to pick-up of the car. The following payments are due every month on the day noted as the start date on your All-in-one contract.

If you don't pay the All-in-one fees for 2 months, gowago.ch has the right to terminate the contract and start a debt collection process. In this case, the Insurance will be notified and the cover of Insurance Is lost. This may result in the leasing contract being terminated by the leasing bank.

Learn more about the general terms and conditions of All-in-one here

Can’t find what you’re looking for?

or call us +41 44 461 13 44

Can’t find what you’re looking for?

or call us +41 44 461 13 44

Similar FAQ topics

Insurance

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Extended warranty

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Partnered with
Migros Bank
Basler
Fleet Service
Touring Club Schweiz
Migros Bank
Basler
Touring Club Schweiz
Fleet Service
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