Applying for a car
Is the car reserved for me once I completed all steps of the application?
As soon as you complete all steps of the application, an advisor will validate all your documents and proceed to reserve the car at our partner location. This should take no more than 1 working day.
Once the car is reserved, we will send you a confirmation.
In the unlikely scenario, that the car is no longer available, we will make sure to offer you alternatives. However, this is a rare case, and the car should not become unavailable after you complete all steps of the application.
Can I cancel my All-in-one contract before I sign the leasing contract?
Yes, you still can cancel your All-in-one contract if something goes wrong before you have signed your leasing contract.
However, we will try everything we can to make sure no issues arise and that you receive a leasing contract that satisfies all of your needs.
What's the difference between the All-in-one contract and a leasing contract?
The All-in-one contract is an agreement between you and us that summarizes all the services we offer within All-in-one.
The leasing contract is between you and Migros Bank. It summarizes your rights and responsibilities for your car's financial lease agreement.
In the end, you will have two running contracts, one with us and one with Migros Bank for the payment of the leasing.
What documents do I need to request a leasing?
I am no longer interested in the car, should I tell gowago.ch?
We promote good communication between all parties. Write us an email or call us so we can close your application and let the dealership know.
What is the application process for getting a car?
- Checkout online
Submit your order by sharing your contact and employment information, identification document and 3 salary slips.
Optionally, if you need to trade in your current car, provide us with the car information and pictures.
- Order processing
We’ll check if you meet the eligibility criteria and then reserve your car so nobody else buys it. This may take between 1 to 3 workdays.
That’s it! We’ll send you the contract for a signature. Usually, within two weeks your car is ready for pickup or home delivered.
Is my request sent through gowago.ch binding?
When you order a car by completing our online application, you're asked to give permission to gowago.ch to begin the pre-contractual process for securing your car and financial products. This includes performing credit checks, working with our partners to verify your eligibility for a loan, and producing contracts for your car and the included services.
You still have the opportunity to cancel your application at anytime before signing the contracts.
How long does the process take?
Usually the whole process takes between 1 and 2 weeks. However, the earlier we receive the necessary documents, the better the chances of getting the leasing contract earlier.
Is gowago.ch in direct contact with the leasing bank?
Yes, Gowago will process the leasing application in your behalf with Migros Bank and send you the leasing contract for you to sign online. Gowago acts as the representative of Migros Bank.
Can I get a lease if I am in debt?
You can be refused a leasing contract if you have outstanding debt collection or unpaid debts (promissory notes). However, if you used to have debt collection or promissory notes, but now everything is resolved, a leasing bank may still approve an application. However, the probability is rather low.
Is it possible to apply for a lease on a vehicle that we want to have in several months?
Cars can't be reserved over several months most of the times. We advise you to start your application between 2 weeks and one month before the planned date for your desired car.
If you want to order a new car it will depend on the delivery time of the manufacturer. In this case we recommend getting in touch with us as soon as possible.
Similar FAQ topics
Finding a car